Rolamb Safe Trust
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Rolamb Safe Trust branch hall
About us

Every branch still keeps a human behind the counter.

Chartered in 1987, still run like a ledger.

Rolamb Safe Trust started as a single branch in New York and now serves customers across the United States. The name comes from the founders' promise: every entry, safe and in trust.

AD

Adjoa Darko

Joined 2011. Previously led retail banking operations across the Northeast.

Chief Executive Officer
MW

Marcus Webb

Joined 2014. Oversees capital planning and regulatory reporting.

Chief Financial Officer
NT

Naa Ashorkor Tetteh

Joined 2016. Built the fraud and risk monitoring program from the ground up.

Chief Risk Officer
EB

Ellis Boateng

Joined 2019. Responsible for the online and mobile banking platform.

Chief Technology Officer
39 yrs
chartered and operating
2
states, New York & Illinois
38,000+
customers served

What we hold ourselves to

Four commitments that don't change with the market.

Transparency by default

Real-time transaction ledgers and plain-language statements — you see exactly what happened to your funds and when, not a summarized version of it.

A human reviews every flag

Every transaction our fraud system flags gets reviewed by a person before it clears — not an automated hold that leaves you guessing.

Accountable to the customer first

We're privately held and don't answer to outside shareholders pushing for quarterly growth — decisions get made for the customer holding the account.

Invested in the cities we serve

Our Small Business Grant program puts real capital behind new businesses in New York and Chicago, no repayment required.

Rolamb team reviewing account policy together

Behind the counter

Every rule on this site was written by someone you could call.

We hold deposits, extend credit, and move money for customers who expect to see exactly what happened to their funds and when. Policy decisions happen in a room with the people who'll have to explain them to a customer the next day — not in a spreadsheet three departments removed.

That's also why our FAQ and Terms of Service are written in plain English instead of legal boilerplate.

New York City skyline, where Rolamb Safe Trust was founded

Two cities, one ledger

Still just two markets, on purpose.

We haven't chased branches in every state. Staying concentrated in New York and Chicago means a regulator, a reporter, or a customer can reach an actual decision-maker without being routed through a call center in a city we've never opened a branch in.

When we do grow, it will be by going deeper in these two markets, not wider across all fifty.

Where we've been

1987

A single branch in New York

Founded by a small group of former co-op bankers with one promise: every entry, safe and in trust.

2004

Second location opens in Chicago

Grew beyond a single branch to serve customers across two major US markets.

2016

Risk & fraud program built in-house

Every flagged transaction now gets a human review before it clears, not after.

2023

Online & mobile banking launched

Full account access, transfers, and card controls from a phone — no branch visit required.

Want to bank with people you can actually reach?

Open an account in minutes, or talk to someone first — either way, no call center routing.

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Rolamb Safe Trust
Chartered deposit institution
New York · Chicago
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